We will only use your personal information to deliver the products and services you have requested from us, and to meet our legal responsibilities.
CHANGES TO DATA PROTECTION LAW
The data protection laws are changing on the 25th of May 2018, when the GDPR (General Data Protection Regulation) comes into force in the UK and across Europe.
Direct Contact / Engagement
We obtain information about you when you contact us about our creative services or engage us for the delivery of the said services.
We use Google Analytics (third-party service) to collect standard internet log information about pages viewed and the customer journey around our website. This information is helpful for us in monitoring the usage of our site and determining popularity of the various pages of the site.
Which Data Do We Collect?
The data we collect will vary in accordance with the type of services you engage us for. This personal information might include your name, email address, telephone number, address, and our website usage statistics such as IP addresses, pages accessed and times when you accessed them.
How Do We Use Your Information?
The data we collect may be used to:
– Provide and maintain our service
– Contact you by post, email and phone
– Better understand your needs and how they may be met
– To notify your about changes to our service
– Maintain our records in accordance with applicable legal and regulatory obligations
– To monitor, analyse and improve our service
– To comply with the law
We may occasionally contact you by email / post / telephone with updates about our recent work and opportunities for production. If you do not wish to receive such information from us, please let us know by contacting us here firstname.lastname@example.org
Who Has Access to Your Information?
We will never share, sell, rent or trade your information to other companies and businesses for marketing purposes.
Any staff with access to your information have a duty of confidentiality.
Third Party Service Providers Working on our Behalf
We may employ third party companies and individuals to complete tasks and facilitate our services to you. For example using freelance animators contracted by us.
These third parties, would only have access to the personal data necessary for the delivery of the service and are obligated not to disclose it or use it for their own purposes.
We may disclose your personal data:
– If you requested us to do so
– In compliance with the law (for example by court order)
– For purposes of prevention and detection of crime, fraud and corruption
– To protect against legal liability
Whilst we strive to protect your personal information, currently no method of transmission over the Internet or electronic storage is 100% secure. With this in mind, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems.
In case where we have provided, or you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. Please don’t share your password with anyone.
Your data will normally be processed in our offices in the UK. However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA). We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
RETENTION OF DATA
Accessing and Updating Your Information
You are entitled to view, update, or delete the personal information that we hold. You have the right to request a copy of the personal information about you that we hold.
The Right of Rectification
You have the right to have your information rectified if that information is inaccurate or incomplete.
The Right to Object
You have the right to object to our processing of your personal information.
The Right to Restriction
You have the right to request that we restrict the processing of your personal information.
We seek to resolve directly all complaints about handling of your personal information, however you also have the right to complain to a Data Protection Authority. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Please contact us in any of the ways set out in the Contact Information section below, if you wish to exercise any of these rights.
148-150 Curtain Rd